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Account & Registration
Go to the Register page and fill in your Pakistani mobile number (the one linked to your Easypaisa or JazzCash wallet), your date of birth, and a password. Tick the 18+ confirmation and the Terms & Conditions checkbox, then click Create My Account. Your Jilievo account is live immediately — no email activation link, no waiting period. The entire process takes under two minutes on a mobile browser.
You must be 18 years of age or older to open and use a Jilievo account. This is a strict requirement. Jilievo may request a copy of your CNIC, passport, or driving licence to verify your age at any time — particularly before processing your first withdrawal. Accounts found to belong to players under 18 are closed immediately and any funds are returned.
No. Each person may hold only one account. Opening duplicate accounts — even with different phone numbers — is a breach of the Terms and Conditions. If detected, all duplicate accounts are closed and any bonus funds associated with them are forfeited. If you have forgotten your login details, use the Forgot Password feature or contact support rather than creating a new account.
Basic identity verification is not required to start betting. You can register, deposit, and place bets straight away. Identity documents — typically a CNIC scan — are requested before your first withdrawal or if your account triggers a routine review. Providing your real name and correct date of birth at registration makes this process faster and smoother when the time comes.
Email support@jilievo-vip.com with the subject "Account Closure Request" from your registered email address. Include your registered mobile number for verification. Any remaining real-money balance will be returned to your designated payment method before the account is closed. Permanent closures are processed within 5 business days. If you want a temporary break instead, consider using the self-exclusion or cool-off tools available in your account settings.
Log in and go to Account Settings → Personal Details. Mobile number changes require OTP verification to both the old and new numbers where possible, plus CNIC confirmation, because the number is linked to your payment methods. If you no longer have access to your old number, contact support@jilievo-vip.com for assisted recovery. Email address changes follow the same verification flow.
Deposits
Jilievo supports the following deposit methods for Pakistan: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees — no currency conversion, no hidden forex charges. Visit the Deposit and Withdrawal page for current minimum and maximum limits for each method.
The minimum deposit is Rs 200 via Easypaisa or JazzCash, and Rs 1,000 via IBFT bank transfer or Visa/Mastercard. NayaPay and SadaPay minimums match the Easypaisa threshold at Rs 200. These are the amounts needed to activate your account and qualify for the welcome bonus on your first deposit.
Easypaisa and JazzCash deposits typically reflect in your Jilievo balance within 30 seconds. NayaPay and SadaPay are similarly fast. IBFT bank transfers can take between 15 minutes and 2 hours depending on your bank's processing schedule. Card payments usually clear within 2–5 minutes. If your deposit is still pending after the expected window, contact live chat support with your transaction reference number.
Jilievo does not charge deposit fees. The full amount you send arrives in your Jilievo balance. Your mobile wallet provider or bank may apply their own transaction charges — these are outside Jilievo's control. Check your Easypaisa, JazzCash, or bank's fee schedule if you want to confirm before sending.
Withdrawals
Log in to your Jilievo account and navigate to Account → Withdraw. Select your withdrawal method (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card), enter the amount in PKR, and confirm. First-time withdrawal requests trigger a brief identity check — have your CNIC details ready. Once approved, Easypaisa and JazzCash withdrawals typically arrive within 15–30 minutes during operational hours. IBFT transfers can take up to one business day.
The minimum withdrawal is Rs 500 for Easypaisa, JazzCash, NayaPay, and SadaPay. For IBFT bank transfers, the minimum is Rs 2,000. Card withdrawals have a minimum of Rs 1,000. There is no mandatory maximum for standard verified accounts — VIP tier players have higher per-transaction limits. See the Deposit and Withdrawal page for full details.
Most delays are caused by one of three things: an incomplete identity verification, an outstanding wagering requirement on a bonus, or a bank processing delay outside Jilievo's control. Check your email for any verification request from Jilievo. If your account is verified and there are no active wagering requirements, contact live chat support with your withdrawal reference number — agents can check the status and escalate if needed. Most issues are resolved within two hours.
Bonus funds themselves cannot be withdrawn directly — they must first be converted to real-money funds by meeting the stated wagering requirement. The welcome bonus, for example, carries a 10x wagering requirement calculated on the bonus amount. Once you have placed bets totalling 10x the bonus, the remaining balance converts to withdrawable funds. Your own deposited funds (not from bonus) are always freely withdrawable at any time, subject to identity verification being completed.
Sports & Cricket Betting
Jilievo covers a wide range of sports including cricket (PSL, Pakistan national team, IPL, Big Bash, all ICC tournaments), football (Premier League, La Liga, Champions League, international), kabaddi, tennis, basketball, volleyball, and more. The sportsbook is strongest on cricket — with full in-play markets for every Pakistan international fixture and the complete PSL season. Check the Live Cricket Score section for current in-play coverage.
Once a match begins, in-play markets open in the Live Cricket Score section. Odds update in real time based on the state of the match — current score, wickets, run rate, and remaining overs. You can bet on match winner, next wicket, over runs, boundary bets, partnership totals, and more. In-play bets are confirmed at the odds visible at the moment you click — not at the odds when you started filling out your slip. Bets placed during a momentary market suspension will be cancelled and stakes returned.
The minimum bet stake on sports markets is Rs 50. For virtual sports, the minimum is also Rs 50. Some special markets and accumulators may carry different minimum requirements — these are displayed on the bet slip when you add a selection. There is no upper limit for standard account holders beyond the per-market maximum that is set for each event individually.
Bets are voided for a few standard reasons: the event was cancelled or abandoned (e.g. a match called off due to rain or pitch conditions), the bet was placed after the in-play market had suspended, or there was a clear pricing error on Jilievo's end. Voided bets are always returned as a full stake refund to your Jilievo balance within 30 minutes. If you believe a bet was incorrectly voided, contact live chat with your bet ID for review.
Jilievo's Esports Betting section covers CS2, Dota 2, Valorant, League of Legends, and mobile esports titles. Markets include match winner, map winner, handicap, and total rounds. The Virtual Sports section runs 24/7 with simulated cricket, football, horse racing, and greyhound racing — each with its own short betting window and instant results. Virtual sports are a good option during off-season periods when live cricket schedules are light.
Live Casino & Baccarat
The Live Casino section includes baccarat, live roulette, blackjack, Teen Patti, Andar Bahar, Dragon Tiger, and live game shows — all streamed in HD with professional dealers. Baccarat is the most popular table game among Pakistani players on Jilievo, with multiple table variants available simultaneously. All games are available 24 hours a day, 7 days a week, and all bets are placed in PKR.
Minimum bets in the live casino vary by table and game type. Standard baccarat tables start at Rs 200 per hand. Roulette minimum bets begin at Rs 100 per spin on standard-limit tables. High-roller tables have higher minimums and higher maximum limits. Teen Patti and Andar Bahar tables start at Rs 50. All limits are displayed in PKR on the table interface before you sit down.
Yes. Jilievo sources its live casino content from established, certified live dealer studios. The games use physical cards and real roulette wheels — not computer-generated outcomes — which makes them inherently transparent. The studios supplying the games hold certifications from recognised gaming test laboratories. You can watch every card being dealt or wheel being spun in real time, which gives you the same level of confidence as a physical casino environment.
The Baccarat page on Jilievo covers the basic rules — Player, Banker, and Tie bets, card values, and how the third-card rule works — in plain English tailored for Pakistani players who are new to the game. The key thing to understand is that you are betting on which hand (Player or Banker) will have a total closest to 9, and the Banker bet carries a very slight statistical edge over Player due to the drawing rules. Start at a low-limit table to get comfortable before increasing stakes.
Bonuses & Promotions
The welcome bonus is credited automatically when you make your first deposit after registering. You do not need to enter a code unless you have a promo code — in which case enter it in the Promo Code field during registration, before depositing. The minimum first deposit to qualify is Rs 200 via Easypaisa or JazzCash. The bonus lands in your account within a few seconds of the deposit being confirmed. Full terms are on the Promotions page.
A wagering requirement — sometimes called a rollover — is the total amount you need to bet before bonus funds convert to withdrawable cash. A 10x wagering requirement on a Rs 1,000 bonus means you need to place bets totalling Rs 10,000 before the bonus can be withdrawn. Bets on sports count 100% toward the requirement. Live casino bets on baccarat count at the rate specified in the individual bonus terms. The progress bar in your bonus wallet shows how much you have completed in real time.
Yes. The Promotions page is updated regularly with reload bonuses (usually percentage matches on your next deposit), cricket-specific offers during PSL and international series, free bet credits, cashback deals, and loyalty tier upgrades. Pakistani players also receive personalised promotional SMS and in-app notifications based on their betting activity — so if you mainly bet on cricket, you will see cricket-focused offers during major tournaments.
Bonuses are removed after their expiry date (typically 30 days from the date credited) if the wagering requirement has not been met by then. They are also forfeited if you attempt to withdraw before completing the required wagering — in which case Jilievo processes the withdrawal from your real-money balance only and removes the unconverted bonus. If you believe a bonus was removed in error, contact live chat with the bonus name and the date it was credited.
Security & Responsible Gaming
Click "Forgot password?" on the Login page. Enter your registered mobile number (+92 prefix is already applied) and an OTP will be sent within 60 seconds. Enter the OTP to access the password reset screen and set a new one. OTPs expire after 5 minutes. If you no longer have access to your registered mobile number, email support@jilievo-vip.com with your registered full name and CNIC number for assisted recovery.
Log in and go to Account Settings → Security → Two-Factor Authentication. Toggle 2FA on and confirm with an OTP sent to your registered mobile number. Once activated, every login from a new device will require an OTP in addition to your password. This is the single most effective way to protect your Jilievo account from unauthorised access — highly recommended for all players.
Log in and go to Account Settings → Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits; loss limits; session time limits; reality check pop-ups; a cool-off period (24 hours to 30 days); or a full self-exclusion (6 months to permanent). All tools activate within minutes and reductions take effect immediately. Increases to limits require a 7-day waiting period before coming into force. Full details are on the Responsible Gaming page.
Change your password immediately via Account Settings. Then contact support@jilievo-vip.com or live chat with the subject "Suspected Unauthorised Access" — include your registered mobile number and a brief description. Jilievo can place a temporary security hold on your account while the login history is reviewed. If any transactions occurred without your authorisation, provide the dates and amounts and our team will investigate and escalate to the relevant payments team.
Jilievo collects and stores only the personal data needed to operate your account, process payments, and comply with identity verification requirements. Your data is encrypted at rest and in transit. It is never sold to third parties. You can request a copy of the data held on your account at any time by emailing support@jilievo-vip.com. Full details of what is collected and how it is used are in the Privacy Policy.
